Forward Calls to External Number
Miscellaneous Destinations
Forward calls to a miscellaneous destination
Instructions
1. Log into your account by visiting https://my.ringplan.com
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2. Open your DialPlan menu by navigating toPBXand then click onDialplanfrom the dropdown menu.
From the open tabs selectMISCDESTS
Or click the link: https://my.ringplan.com/pbx/dialplan
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3. Click onAdd Misc Destination
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4. Input theDescriptionsuch as “Bob Cell” and enter the destination phone number in theDialparameters field.
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Notice: Remove spaces and special characters when entering a phone number.
Phone numbers should include area code.
5. Now we must assign a phone number to route to your new Miscellaneous Destination created in steps 3 and 4.
Navigate toPBXand from the submenu selectNumbers
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6. Find the phone number you wish to forward. Hover over your phone number and click on thePencil Iconthat appears in the right column to edit.
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7. Set yourDestination TypetoMISCDEST
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8. To set yourDestination Value, click on the dropdown menu and look for the name of your newMISCDESTcreated in step 4, for example “Bob Cell”
Click onSave
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9. Make aTest Callto the number to confirm it forwarded as expected.