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Regardless of size or industry, businesses should no longer have to struggle with disjointed systems, rising administrative costs, and operational shortcomings. RingPlan is committed to helping businesses leverage smart automation, streamlined communication, and cost-effective workforce solutions to operate seamlessly, scale effortlessly, and maximize their growth potential.
To empower our clients with a robust platform that simplifies communication and operations systems with a combination of automation, data-driven insights, and workforce optimization, creating efficient workflows–directly impacting the bottom line.
To redefine business communications, freeing businesses from chaotic, fragmented telecom systems, operational inefficiencies, and missed opportunities. Helping them to instead, operate at peak efficiency, increase profitability, and enhance their overall business value.
RingPlan was founded in San Diego in 2004 by our visionary founder and current CTO, Jake Hansen. While working as an IT consultant for Ericsson, Jake developed a pioneering Voice over IP (VoIP) platform years before internet calling became mainstream.
What began as a simple way to help a Shell franchisee reduce her home phone costs quickly evolved. After proving the concept in a dozen local gas stations, Jake was asked to roll it out to all 511 stores along the West Coast. He rented an RV, teamed up with a colleague who still works with us today, and spent a year living in gas station parking lots installing the first generation of what would become RingPlan.
While our internet services expanded, we stayed true to our VoIP roots. Over the years, we moved from on-premise PBXs to SIP services and, in 2020, launched our cloud-based RingPlan platform.
Now, RingPlan is integrating AI and conversational intelligence to transform the way businesses manage communication. Imagine phone calls, meetings, texts, and faxes seamlessly captured and organized with the familiarity of a social media feed. It becomes easy to book appointments, track follow-ups, and make data-driven decisions.
From Jake’s Claremont garage to our first modest office in Kearny Mesa, we’re driven by ingenuity. When that early office lacked reliable internet, Jake and the team created a microwave internet link to bridge the gap, sparking an entirely new business line. Today, that seed has grown into a robust regional network.
Our guiding principle is simple: deliver the best possible customer experience. Whether it’s rapid support during an outage or choosing a solution that costs us more but serves you better, that standard shapes every decision we make.
We’ve built custom integrations into CRMs and office software to maximize efficiency for industries like physical therapy. We’ve also partnered with near-shore teams to handle some repetitive tasks, turning voice into actionable data.
For example, we helped Handel’s Ice Cream divert 70% of incoming calls during a busy holiday weekend, allowing staff to focus on guests without missing orders or answering questions. That’s the kind of “good” we mean.
